FAQ - Terms of Sales
Yes each painting is unique and hand painted by myself. Each painting is signed and countersigned on the back and will be delivered to you with invoice and certificate of authenticity. Each work only exists in a single copy.
Yes, each work is shipped with its invoice and certificate of authenticity signed by the painter., certifying that the work is unique. The work is also signed on the back in addition to the initial signature.
Yes, a hanging system is set up on the back of the painting, directly on the frame, and the edges of the work are painted for an aesthetic rendering.
Non, Sadly. Each painting is unique and hand painted with emotion by the artist so no reproduction is possible. However, a custom painting in the same style can possibly be produced on request, but there are never two identical paintings !
First of all, I invite you to let me know from the website with the Contact form or directly on the " buy »On the page of the table that interests you.
You can also send me an email directly at contact@lenon-b.com or reach me by phone or Whatsapp either in France at (+33) 06 72 27 47 65 either in Portugal at (+351) 912 61 54 07
I will get back to you very quickly to provide you with details, in particular concerning any additional costs depending on the place of delivery.
There is no commitment to request a quote.
Upon validation of the availability of the work and the conditions of purchase, I reserve the canvas for you.
You will then receive a proposal through the secure site Paypal.
This quote includes any delivery costs.
You just need to validate it within 48 hours and proceed to payment by credit card or with your paypal account.
Let me tell you that this has no additional cost for you.
Upon receipt of your payment, your table, will be carefully packaged to avoid any damage will be entrusted to our carrier in a tracked package against signature.
Shipping costs are included in the quote you receive by email before placing your order and are therefore included in your final invoice.
Shipping costs are calculated according to the size of the canvas as well as the place of delivery.
Non, packaging costs are included in the shipping costs, so that the price mentioned on the quotation of your order includes everything.
I ship the paintings by carrier in tracked parcel against signature.
The canvases are shipped from my workshop in Ericeira, Portugal.
You have seven (7) days from the date of receipt to notify us by e-mail of your wish to return the work, Put it back in its carefully prepared original packaging and give it to a carrier of your choice for follow-up shipment against signature. This is at your expense
– The work must be returned in its original packaging and in the same condition as when it was shipped.. It is therefore important to be careful when unpacking and repackaging your work..
The only secure payment method available is PayPal..
PayPal will allow you to pay by credit card, even if you don't have a PayPal account.
In Portugal, MB WAY payment method is also possible.
All prices are in euros.
For now no, but I & rsquo; is studying the possibility of offering you quality numbered lithographs very soon.
You can see the artist & rsquo; s works directly at the studio located in Ericeira, Portugal, not far from Lisbon, only by appointment. This without obligation on your part
In addition to the cost of the artwork, there is a shipping cost.
It varies depending on the size of the canvas and the place of delivery. I will communicate this cost to you upon receipt of your request.
In order to reduce it, I can also ship the canvas rolled in a tube to you, but it will then be necessary to have it retensioned on a wooden frame at your expense.
For shipments outside the European Union, any customs taxes are your responsibility.
When the carrier takes charge of your work, I send you the parcel number in order to be able to follow its routing.
A signature is required upon receipt of your package, so please make sure that someone will be present for the delivery.
If the delivery date does not suit you, we ask you to contact the carrier to set another delivery date.
Your order will be prepared within 5 working days of payment. It is then handed over to the carrier. The time required for delivery varies depending on the destination. Our shipping costs are based on the most economical form of shipping. If you want to have and pay for a faster shipping option, let us know.
It is very rare that a painting arrives damaged because great care is taken in the packaging of the paintings : each painting is individually wrapped in bubble wrap, then wedged in a very good quality cardboard with kraft paper so the paintings are very well protected.
If unfortunately there was any degradation during the delivery of the painting, so be reassured, the amount of this will be fully refunded. If the parcel ever arrives torn, holey, strongly distorted, it is highly desirable not to accept the package so that it is returned to the artist who can make a claim to be reimbursed by the carrier. Anyway, in all cases, you will be reimbursed (some photos will be requested)
The carrier needs a delivery address. This cannot be a PO Box as a signature is required upon delivery. They also need a phone number and an email address so the delivery person can contact you..
Yes, I can do a job exclusively for you, tailor-made and according to your wishes.
The first step is to Contact me . I will confirm my availability to realize your personalized work.
After exchanges, we define together the size of the canvas you want, the style of table you have in your head, the colors you want.
I often ask you to give me 2 or 3 examples of tables that you like in order to capture the spirit of your request. This request is just made to imbue me with your expectations.
Attention, I never agree to make an exact reproduction of an existing work, I don't like to do this and in addition it is in my opinion a disrespect for the work of the original artist as well as the owner of the work.
When we agree on the conditions, I will send you a quote through the secure site PAYPAL.
If you accept this quote, just contact me 50% the amount by credit card or Paypal account.
Ensuite, I go to work !
When I feel the painting is finished, I send you pictures.
We discuss it, you give me your comments and if necessary, I make changes according to your wishes.
I will send you pictures again until you are satisfied with the result.
I will then take all the finishing touches to your work (varnish, certificates ...) and prepare it for shipping.
The remaining balance due is requested at this time before shipment, always through the secure Paypal site.
Your canvas is given in a parcel followed against signature to the carrier for delivery to the place of your choice.
It depends on my schedule when ordering, the size of the part ordered and the number of "alterations".
Although it is on a case by case basis, your personalized work will be produced within 2 at 3 weeks. According to the techniques used (acrylic, oil, varnish…) a small minimum drying time must be observed in order not to damage the canvas during transport.
Although I pay great attention to really listening to you and creating what you have in mind, it's art, no science, It may therefore happen that a commissioned work does not correspond to the collector's vision. In that case, 25% of the total bill (50% of the initial deposit) can be used to purchase another painting available on my website.
Nothing's easier ! I invite you to Contact me or reach me by phone / Whatsapp at +33 06 72 27 47 65 for France and +351 912 61 54 07 for Portugal. I will be happy to answer you ! See you soon !
Yes, you can find my works on Major Art
and Saatchi art